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Service

Customer orientation and focus are of high importance for BASTRA – also or even when putting the production line into operation. Our team as well as a network of accredited service partners nationwide are at your disposal. We take care that your requests will be attended as soon as possible. So, you can focus on the generation of your products.

24-hour customer Service-Hotline
In case you want to contact us online, please use our service contact form!

   

Oliver Focht
(Manager - Service Department)
Phone: +49 (0)2932/481-45
Fax.: +49 (0)2932/481-65
Service-Hotline national:
+49 (0)171/4786684
E-Mail: o.focht@bastra.de
 
 

Nico Melenhorst
(Service – Technical Advice)
Phone: 02932/481-17
Fax.: +49 (0)2932/481-65
Service-Hotline international:
+49 (0)160/90411632
E-Mail: n.melenhorst@bastra.de
 
 

Reinhard Kaufhold
(Service - Technical Advice)
Phone: 02932/481-61
Fax.: +49 (0)2932/481-65
E-Mail: r.kaufhold@bastra.de

 
 

Renate Köster
(Service)
Phone: 02932/481-64
Fax.: +49 (0)2932/481-65
E-Mail: r.koester@bastra.de