Contact

Customer orientation and customer proximity have a particularly high priority for us - even or especially after the commissioning of production installations. To ensure that you are always on the safe side, our own teams and a network of certified service partners throughout Germany are at your disposal. They ensure that your concerns are dealt with as quickly as possible so that you can concentrate fully on the production of your goods.


If you would like to contact us through an online request, please use our service form.

You can contact our service hotline from Monday to Friday between 8 am (CET) and 6 pm (CET), Saturday from 8 am (CET) to 1 pm (CET).

Back office

Oliver Frocht - Leiter der Serviceabteilung

Oliver Focht
(Service Manager)
Phone: +49 (0)2932/481-99
Fax.: +49 (0)2932/481-65
National service hotline:
+49 (0)171/4786684
Email: o.focht@bastra.de

Nico Melenhorst - Service - Technische Beratung

Nico Melenhorst
(Service - Technical Support)
Phone: +49 (0)2932/481-99
Fax.: +49 (0)2932/481-65
International service hotline:
+49 (0)160/90411632
Email: n.melenhorst@bastra.de

Stephanie Franke - Service

Stephanie Franke
(Service)
Phone: +49 (0)2932/481-99
Fax.: +49 (0)2932/481-65
Email: s.franke@bastra.de

Jens Freiburg - Service - Technische Beratung

Jens Freiburg
(Service - Technical Support)
Phone: +49 (0)2932/481-99
Fax.: +49 (0)2932/481-65
Email: j.freiburg@bastra.de

Field Sales

Eugen Schütz

Alexander Alexandrov

Kai Bresinski

Nils Baasner

Maurice Koch

Marco Rösner

Lars Schulte